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Modifying Privileges of Staff Users
Article Reference NumberAA-07775 Views11277

If staff users are getting an error message such as the one displayed below:


Follow these steps: 


      1)    In your browser, navigate to the URL below that corresponds with your geographical location


Australia

au.ingrammicro.com

 For any inquiries call:
<coming soon>


Belgium


be.ingrammicro.com

 For any inquiries call:
<coming soon>


Canada


ca-new.ingrammicro.com

 For any inquiries call:
<coming soon>


France


fr.ingrammicro.com

 For any inquiries call:
<coming soon>


Germany


de.ingrammicro.com

 For any inquiries call:
<coming soon>


Hong Kong


hk.ingrammicro.com

 For any inquiries call:
<coming soon>


India


imonline.co.in

 For any inquiries call:
<coming soon>


Italy

it.ingrammicro.com

 For any inquiries call:
<coming soon>


Mexico


mx.ingrammicro.com

 For any inquiries call:
<coming soon>


Netherlands


nl.ingrammicro.com

 For any inquiries call:
<coming soon>


New Zealand


nz.ingrammicro.com

 For any inquiries call:
<coming soon>


Singapore


sg.ingrammicro.com

 For any inquiries call:
<coming soon>


Spain


es-new.ingrammicro.com

 For any inquiries call:
<coming soon>


Sweden


se-new.ingrammicro.com

 For any inquiries call:
<coming soon>


Switzerland


ch.ingrammicro.com

 For any inquiries call:
<coming soon>


UK


uk.ingrammicro.com

 For any inquiries call:
<coming soon>


USA


us-new.ingrammicro.com

  For any inquiries call:

1-800-616-4665


      2)    Log in using your Cloud Marketplace reseller credentials

      3)    Click My Account in the menu at the top of the page

      4)    In the left-hand-side menu, click User Administration

Note: If you cannot see the User Administration button, you do not have the correct permissions to add a new user. Please contact your account administrator.

      5)    Select the first letter of the staff user's last name you want to modify privileges for


      6)    Select the 'Privileges' tab

      7) You can assign whichever privileges you want to your staff user but ensure the 'Place orders' option is selected



8)  Click the Save button

      Your staff user may now purchase orders