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Step 3: Enabling Ingram Micro as the CSP Partner on the Customer Tenant
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Enabling Ingram Micro as the CSP partner on a customer tenant involves two steps:

            Step 1: Send CSP invitation in the Ingram Micro Partner admin center
            Step 2: Accept request in the Microsoft customer-level access portal

Follow the instructions below to enable Ingram Micro as the CSP partner on a customer’s O365 tenant.

Step 1: Send CSP invitation in the Ingram Micro Partner admin center

1)    Navigate to the build your business section in the Ingram Micro Partner admin center and click Send request.

2)    Copy the invitation text into an email and send to your customers.

Note that this invitation is not customer specific and may be used for multiple customers.

 

3)    Copy the invitation text into a single email template with standard text, instructions, and a single link.

NOTE: Be sure NOT to change the unique URL that is created. The link will be distributed to resellers by Ingram Micro Sales.

Step 2: Enabling Ingram Micro as the CSP Partner on the Customer Tenant (through Cloud Marketplace)

The second step in this process is to enable Ingram Micro as the CSP partner on the Customer’s tenant. This step is built into the Ingram Micro Cloud Marketplace. Follow the instructions below to complete Step 2 in the Marketplace.

1)    Log in to the Ingram Micro Cloud Marketplace and navigate to the Business Applications tab and the sub-tab.

2)    Select the Microsoft: Replace Advisor / Open with CSP option.

3)    Click Send Customer Authorization Request.

 

 

4)    Clicking this button prompts an email to be sent to a Global Administrator of the Microsoft Customer Tenant. The email will instruct the Global Administrator to follow prompts to authorize Ingram Micro as the CSP partner.

·         The reseller will decide who the email should be sent to, and complete the TO: field

·         The reseller has the option to CC: themselves, or someone else.

·         The email text is NOT modifiable.  The email is sent from DoNotReply@IngramMicro.com.

·         The links will be specific to each country marketplace.  Not all three will be displayed

5)    Click OK on the confirmation message displayed.

Customer instructions for accepting the CSP invitation

1)    The customer clicks on the link in the invitation URL and is prompted to sign in to the tenant.

Note that the person accepting the invitation must have the global admin role permissions on the tenant.