Enabling Ingram Micro as the CSP partner on a customer tenant involves two steps:
Step 1: Send CSP invitation in the Ingram Micro Partner
2: Accept request in the Microsoft customer-level access portal
Follow the instructions below to enable Ingram Micro as the
CSP partner on a customer’s O365 tenant.
Step 1: Send CSP invitation in the Ingram Micro
Partner admin center
Navigate to the build your business section
in the Ingram Micro Partner admin center and click Send request.
Copy the invitation text into an email and send
to your customers.
Note that this invitation is not customer specific and may
be used for multiple customers.
Copy the invitation text into a single email
template with standard text, instructions, and a single link.
NOTE: Be sure NOT to change the unique URL that is created.
The link will be distributed to resellers by Ingram Micro Sales.
Step 2: Enabling Ingram Micro as the CSP
Partner on the Customer Tenant (through Cloud Marketplace)
The second step in this process is to enable Ingram Micro as
the CSP partner on the Customer’s tenant. This step is built into the
Ingram Micro Cloud Marketplace. Follow the instructions below to complete Step
2 in the Marketplace.
Log in to the Ingram Micro Cloud Marketplace and
navigate to the Business Applications tab and the sub-tab.
Select the Microsoft: Replace Advisor / Open with CSP option.
Customer Authorization Request.
Clicking this button prompts an email to be sent
to a Global Administrator of the Microsoft Customer Tenant. The email will
instruct the Global Administrator to follow prompts to authorize Ingram Micro
as the CSP partner.
The reseller will decide who the email should be
sent to, and complete the TO: field
The reseller has the option to CC: themselves,
or someone else.
The email text is NOT modifiable. The email is sent from DoNotReply@IngramMicro.com.
The links will be specific to each country
marketplace. Not all three will be
Click OK on
the confirmation message displayed.
for accepting the CSP invitation
The customer clicks on the link in the
invitation URL and is prompted to sign in to the tenant.
Note that the person accepting the invitation must have the
global admin role permissions on the tenant.