Ingram Micro Cloud resellers can change the number of seats
in a customer’s Office 365 subscription through the Reseller Control Panel.
Follow the instructions below to change the number of licenses included in an
end customer’s Office 365 subscription.
in to the Reseller
on the Billing link at the top
right-hand side of the page. If the link says Operations, go to the next step.
Customers in the left-hand-side menu
and search for your customer’s account using any of the search fields.
on the customer’s name to open their account page.
to the Subscriptions tab and click
on the name of the subscription that requires changes.
the subscription page, navigate to the Resources
tab and click on the check box at the top of the left column to select all.
the checkbox next to the resource listed and enter the number of additional
seats required, then click Next.
Note: you can enter a negative number to decrease the number
of seats, however we expect this functionality to be disabled in 2015 as
Microsoft changes their policy on downgrades.
the order details and then click Place Order.
you place the order, you will see the subscription’s Resources page again. The status next to the resource that you
ordered will show Ordered, then Provisioning, and then Installed. It may take up to 4 hours
for provisioning to complete, but it may be as fast as a few minutes.
Now that you have finished adding seats to the Office 365
subscription, the seats can be assigned to end users through the Microsoft
portal at http://portal.office.com.