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Adding Seats to an Existing Office 365 Subscription through the Customer Control Panel
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While Ingram Micro Cloud Marketplace resellers can change the number of seats in their customer’s Office 365 subscription through the Reseller Control Panel, they can also guide their customers to add or subtract seats from their own subscriptions through their Customer Control Panel. Follow the instructions below to change the number of seats in an Office 365 subscription in the Customer Control Panel.

1)    Log in to the customer’s Customer Control Panel.

2)    Navigate to the Account tab.

3)    Click Buy Additional Resources.

4)    Select the O365 subscription that needs to be updated and click Next.

5)    Click the + or signs next to the number of users to increase or decrease the number of seats in the subscription.

Note: The number in the New Limit field indicates the new total number of seats.

6)    Click Next when the required new number of seats is displayed.

7)    Confirm the order details and click Place Order.

When provisioning is complete, the new number of users will appear next to MS Licenses in the Office 365 tab.

Now that additional seats have been provisioned on the subscription, they can be assigned to user profiles in the Microsoft customer-level admin portal.