This document will
provide information about the migration of Symantec SBE (Small Business
Edition) customers to Symantec End Point Cloud.
your customers are using Symantec Small
Business Edition, so you can move them to the Symantec End Point Protection
is moving all his partners and the customer to the cloud network.
will be performed by Symantec (vendor).
you will receive an email from the Symantec/ Ingram Micro you can select your
preferred subscription and can make a purchase from the cloud marketplace
detailed information about the migration process will be provided by Symantec.
Steps for Migration
receives an email from Symantec and/or Ingram Micro that a migration is
approaching, along with instructions.
have to onboard their customers to the cloud marketplace, if they are not on
the Symantec Partner Management Console, resellers will be able to see the list
of their customers using Symantec services.
need to click the upgrade button for
platform takes a snapshot of the number of devices and servers that are
eligible for upgrade.
platform prepares a "pending order” for those devices and servers and
stages it for access via a Pending Order API.
pending order includes everything – required subscriptions, product info,
feature codes, quantities, etc.
Important Note: Ingram will not be able to provide the
information about the status of migration batch.