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How to – Create corrections for reseller transactions
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How to – Create corrections for reseller transactions

 

  1. In OA Billing PCP > Operations > Resellers.

2.       Select the reseller whom you want to Correct the reseller transactions

3.       After selection it will take you to the reseller info page.

4.       Select the Correction Tab to view the transactions available for the Correction

5.       Select the transaction and click on Create Correction

6.       Correct the Price

7.       Click on Next

8.       Select checkbox Under the Refund heading, if Refund needs to be made to a customer or a balance adjustment without a refund

9.       Select the Reseller’s Payment Method

10.   Select if refund will be made to a customer or a balance adjustment without aa refund.

11.   Fill up the correction reason field and click on finish.

12.   You can see the newly created correction in the list.