There are three parts to setting up a new Acronis Backup Account
for your Customer (refer to this
article for step-by-step instructions for creating a new Acronis Backup
Account for Users).
The general steps for creating a new Acronis Backup Account for
the Customer are:
i) Assign the Acronis service
to the Customer;
ii) Create unique
iii) Configure Customer’s
role and backup quotas.
Assign Acronis to the Customer
in to the Customer Control Panel
2) Select ‘Backup’ from the left-side menu options
3) On the ‘Backup’ page, under the ‘My Backup’ section, click
on the ASSIGN SERVICE button located
on the ‘BACKUP USER’ tile
Set Login Credentials
On the ‘Backup User Settings’ page, the login credentials
are created or generated under the ‘SET BACKUP USER CREDENTIALS’ section.
4) By default the Customer’s email ID is provided under the
‘Login’ field, you can create your own username if required
5) You can use the auto-generated password found in the
‘Password’ field or use to generate a new
password or enter your own password directly in the field (the
icon allows you to hide
or unhide the password)
IMPORTANT! Ensure you have a record of your login credentials
so you or your Customer can log in directly to the Acronis Management Console
through the Acronis URL (refer to ‘How to: Log in to the Acronis Management
for detailed instructions) and these credentials are also required during
installation of the Acronis agent.
Configure Customer’s Roles and Responsibilities & Backup Quotas
6) Under the ‘BACKUP USER SETTINGS’ you can configure the
1) Indicate whether the
Customer should receive notifications and if so, the kind of backup
notifications: (i) no notifications ii) only notified when an error occurs
iii) Customer should receive both errors and warnings or iv) all
2) Select whether the
Customer should receive notifications when usage nears excess levels (select
between ‘Enabled’ or ‘Disabled’).
3) Select whether to allow
the Customer to manage backups for other Users (select between ‘Enabled’ or
Configure Customer’s Acronis
7) Configure Cloud Backup space for: storage, servers, VMs,
workstations and mobile devices. You can tick the ‘Unlimited’ option or; untick
the ‘Unlimited’ option to enter a GB limit or; use the and
buttons to increase and
decrease the number of GBs.
8) Click the OK button
A new Acronis Backup account has now been created. The next
step is to download
and install the agent.