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How to: Use the Cloud Marketplace
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How to use the cloud Marketplace

How to Use the Cloud Marketplace

We have prepared a series of tutorials for you to quickly start making use and to benefit from our Cloud Marketplace. 

 

1. Place an Order

Learn the steps on how to place an order on the Ingram Micro Cloud Marketplace.



2. Check Status for an Order

How to log in to your Ingram Micro Cloud Marketplace reseller control panel and track the order status of orders you have recently placed.


3. Locate Vendor Credentials

Locate your vendor credentials in your end-customer control panel in order to view and manage subscriptions.


4. Add/Subtract Users form an Existing Subscription

How to add or subtract users to an existing subscription through the Ingram Micro Cloud Marketplace.


5. How to Turn Off Auto Renew

A walk through of how to turn off auto renew on annual subscriptions.


6. Verify & Update Reseller Contact Details

How to view and update reseller contact information on the Ingram Micro Cloud Marketplace.


7. Verify/Update End Customer Contact Details

How to view and update end customer contact information within the Ingram Micro Cloud Marketplace.



8. How to Customize Notifications?

How to brand and customize the end-customer notifications through the Ingram Micro Cloud Marketplace.


9. Update Payment Method

How to update a payment method in your Ingram Micro Cloud Marketplace reseller control panel in preparation to make a payment to your account.


10. How to Run Custom Invoice Reports

This video will show you how to run a custom invoice report through your reseller control panel for the Ingram Micro Cloud Marketplace.


11. How to Make a Payment and Apply a Credit Memo?

This video will show how to make payment or apply a credit memo to an open invoice in the Ingram Micro Cloud Marketplace.


12. Cancel a Subscription

In this session, we will walk through how to cancel a subscription through your reseller control panel in the Ingram Micro Cloud Marketplace.


13. How does Support Work?

This video will highlight how to receive technical support from the Ingram Micro Cloud Marketplace and what support options are available to you.