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1. How do I add ACH as a payment method?

Note: This article is applicable only to Resellers in the US Marketplace. 1) Login to your Reseller Control Panel (RCP) Fig. 1 2) Select ‘My Subscriptions’ Fig. 2 3) The RCP opens to the ‘Home’ tab Fig. 3 4) Select Account > Payment Methods Fig.…

2. I am a new reseller with Ingram Micro Cloud, when should I expect my first invoice?

Your first invoice will occur the day after you make your first purchase, on the Ingram Micro Cloud Marketplace. Example: Service purchased on January 7th, your first consolidated invoice will be sent on the 8th of February.

3. Verifying and Updating Your Credit Card Information

Resellers must enter their credit card details while activating their Cloud Marketpalce account. If you need to change your credit card information, follow these steps. 1) Log in to your Reseller Control Panel and click on My Subscriptions at the top, right-hand…

4. Creating Staff Users with Access to your Ingram Micro Cloud Reseller Account

If you have additional users, such as staff members, who need to access your Ingram Micro Cloud reseller account, you can create new user credentials for them. New users must be created through the Ingram Micro Portal. Note: Only the administrator of the…

5. Viewing your Reseller Account Financial Documents

Ingram Micro Cloud resellers use the My Subscriptions Control Panel to view information about their own reseller account. One of the important functions in this panel is to view the financial documents on your account such as invoices, credits and payments.…