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How to: Upgrade Subscriptions/Add Licenses for Free Trials
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If you have the free trial version of a product, follow the steps in this article to upgrade to a paid version.


IMPORTANT!


Note the following:


1)      You can only add licenses/resources to paid subscriptions.


2)      Any pricing changes should be completed BEFORE you begin the upgrade process, refer to ‘How to: Set Pricing for Individual Plans and Resources’.

 

1) Log in to your Customer’s Control Panel (CCP)

Fig. 1

2) Select the product you want to upgrade from the list under ‘Subscription’

Fig. 2

 

3) Under the ‘Home’ tab, select either 1) ‘Click here to upgrade.’ or 2) under Store - ‘Upgrade To Paid Service’

Fig. 3

4) The ‘Upgrade to Paid Service’ page opens where you can select the service plan

Reminder! You should have completed any pricing changes BEFORE doing this upgrade, refer to ‘How to: Set Pricing for Individual Plans and Resources’.

 

Fig. 4

5) Click the Next button

Fig. 5

6) Review details

Fig. 6

7) Click the Place Order button

Fig. 7

8) You will receive a confirmation message that the order has been placed, then click the Exit Wizard button to complete the process

Fig. 8