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1. Creating Staff Users with Access to your Ingram Micro Cloud Reseller Account

If you have additional users, such as staff members, who need to access your Ingram Micro Cloud reseller account, you can create new user credentials for them. New users must be created through the Ingram Micro Portal. Note: Only the administrator of the…

2. Ingram Micro Cloud Services General Terms of Service

The Ingram Micro Cloud Services General Terms of Service are available on the Ingram Micro Cloud Marketplace. They contain information about our services, including the terms of service and support, acceptable use policy, and other agreements for specific…

3. Using the Ingram Micro Cloud Marketplace

The Ingram Micro Cloud Marketplace is an easy-to-use website that allows you to create end customer accounts and sign them up for Ingram Micro cloud hosted solutions. Accessing the Marketplace 1) Open Marketplace in your browser 2) Located on the top-right…

4. Using the Ingram Micro Cloud Portal

The Ingram Micro Cloud Portal is your one-stop-shop to find information about our hosted solutions portfolio, our company, the hosted solutions Marketplace, and programs and incentives available to our partners. Below you will find an explanation of some…

5. Activating Your Ingram Micro Cloud Marketplace Account

The first time you log in to the Ingram Micro Cloud Marketplace as a reseller, you will be prompted to activate your account. It only takes a couple of minutes to enter your reseller information and then you will be able to access the Reseller Control Panel,…

6. Enabling Orders for a Reseller Account on the Cloud Marketplace

Usually, Ingram Micro resellers can use their IM login credentials to log in to the Cloud Hosted Solutions Marketplace and place orders. However, when the error message below is displayed, the reseller should contact their account administrator who will adjust…

7. Signing up End Customers and Ordering Subscriptions

The Ingram Micro Cloud Marketplace provides a single platform to purchase and provision orders for your end customers. An account is created for your end customer the first time you place an order on their behalf; you do not need to create their account manually.…